Purpose
This site presents Bromteck's solutions for video and broadcast distribution: the Luminato headend, encoders, modulators, set-top boxes, the white-label OTT/IPTV platform, and BORO, our quality monitoring software. Through the contact form, technical datasheet downloads, and the chat assistant, visitors can write to us to discuss their project.
Data we collect
We collect different data depending on how you interact with the site:
- Contact form: name, company, email, and the message you write to us.
- Technical datasheet downloads: name, company, and email, so we can send you the information and follow up commercially.
- Chat assistant: the questions you type and the most recent messages in the conversation, so we can respond to you. We do not associate these inquiries with an account or a persistent identifier.
We use this information solely to respond to your inquiry and move forward with the commercial conversation you initiated.
Data your browser stores
When you download a technical datasheet for the first time, we store your name, company, and email in your browser's local storage (localStorage) on this device. This way, on later downloads, we won't ask you to fill out the form again. You can delete this data at any time from your browser settings.
Who we share your information with
We may share your data, within legal limits, with companies in the same economic group, with the commercial management and messaging tools we use to follow up on your inquiry, and with authorities, when there is a legal obligation or judicial request. Before working with an external provider, we evaluate their security and data protection policies.
Your rights over your data
You may request from us, at any time, a copy of your personal data, the correction of incorrect data, or the deletion of your data, when it is no longer necessary for the purposes described in this policy. To exercise these rights, write to us through the contact form or via WhatsApp.
Security
We protect your information with technical and organizational security measures. However, no system is infallible: we cannot absolutely guarantee that information is safe from unauthorized access.
International data transfer
The services we use to operate this site, such as hosting, messaging, and analytics tools, may process data on servers located outside Argentina. By using this site, you accept this transfer.
If you write to us via WhatsApp, that conversation is also subject to the terms and privacy policy of WhatsApp/Meta.
Acceptable use of the site
We ask that you use this site lawfully, without attempting to access its internal systems, databases, or administration areas, and without carrying out actions that could damage, overload, or disrupt its normal operation.
Other Bromteck brand sites
This policy covers only this site, bromteck.tv, video and broadcast solutions. It does not cover other sites or applications associated with the Bromteck brand, such as bromteck.com, energy solutions.
Changes to this policy
We may update this policy in the future. If we make significant changes, we will indicate this on this same page.
Contact
If you have questions about this policy, write to us through the contact form or via WhatsApp.
